Jan 16 2020 22 mins
For any bibliophiles, these trends are also highlighted in Paul’s interview for the CMSWire article:
What to Expect From CX in 2020: 3 Accelerating Trends.
Paul and Mike would love to hear your thoughts on trends or wishes for 2020! Email us at [email protected] or message us via social:
- Paul Hagen: @PaulHagen, https://www.linkedin.com/in/hagen2020/
- Mike Manfredo: @mmanfredo0528, https://www.linkedin.com/in/michaelmanfredo/
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