Oct 18 2021 29 mins
The universal and revolutionary shift in technology to AI is evident, but what's next? What's the next ‘cloud' in tech?
CIO of Gainsight, Karl Mosgofian joins host Kris Reddy on this episode of Life in the Cloud.
Over 30 years in tech as a programmer and business analyst, Karl is aware of the changing trends in the industry. He foresees more involvement with less technical things, giving users a more straightforward approach to using their applications at maximum performance.
Karl and Kris also hash out specifics of the CIO role and discuss how the dynamics of cybersecurity have changed in the last three decades.
At startups, Karl predicts one of the earliest hires will be responsible for customer success. This role will be pivotal in retaining customers.
The model is working for Gainsight as they're hiring like crazy and seeing astounding growth in their company. Check out their careers page to learn more.
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See you in the next episode!