Mar 03 2025 13 mins 1
In this episode of the CanadianSME Small Business Podcast, host Maheen Chat with Karisa Marra, Head of Sales at Square Canada, to discuss the key findings from Square’s Future of Commerce report and how they impact Canadian small businesses.
With 65% of small business owners optimistic about the future despite economic challenges, staying ahead means embracing innovation, technology, and customer experience strategies. Karisa shares insights on the evolving commerce landscape, the role of personalization and loyalty programs, and how businesses in retail, restaurants, and beauty can leverage cutting-edge tools to drive growth.
Tune in to gain valuable strategies on digital transformation, technology investments, and customer engagement to help future-proof your business!
Key Highlights:
- Insights from Square’s Future of Commerce Report – The latest trends shaping the Canadian small business landscape.
- The Role of Innovation & Technology – How SMEs are adapting to evolving consumer expectations.
- Customer Loyalty & Personalization – Strategies for building strong customer relationships and repeat sales.
- Industry-Specific Trends – How retail, restaurant, and beauty businesses are using technology to enhance customer experiences.
- Optimizing Business Operations – Practical steps for small businesses to integrate digital tools and streamline processes.
Special Thanks to Our Partners:
- RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
- UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
- IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
- Google: https://www.google.ca/
For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
