How Integrated Data is Transforming Homelessness Response in San Francisco


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Jan 29 2025 19 mins   1

In this episode, host Professor Stephen Goldsmith is joined by Amanda Ford from the Mayor's Office of Innovation in San Francisco City to discuss how her team is successfully breaking down data silos to improve services for the city’s most vulnerable residents. Amanda provides insights into the Office's innovative approach, which includes leveraging integrated data systems, fostering trust and collaboration across agencies, and a willingness to take risks. She also shares how this work has successfully helped the "high utilizer" population.

Music credit: Summer-Man by Ketsa

About Data-Smart City Solutions

Data-Smart City Solutions, housed at the Bloomberg Center for Cities at Harvard University, is working to catalyze the adoption of data projects on the local government level by serving as a central resource for cities interested in this emerging field. We highlight best practices, top innovators, and promising case studies while also connecting leading industry, academic, and government officials. Our research focus is the intersection of government and data, ranging from open data and predictive analytics to civic engagement technology. We seek to promote the combination of integrated, cross-agency data with community data to better discover and preemptively address civic problems. To learn more visit us online and join us on Twitter, Bluesky, Facebook, or LinkedIn.