Jan 23 2024 14 mins
It's hard to get 5.0-star reviews on TrustPilot, and that too at a scale of over 7000+ ratings. In this podcast, I share how we did it. Learn more about our Digital Coach Certification on https://sidz.co/diamond
In this podcast, you'll learn:
- The concept of the Digital Coach Flywheel and how it's inspired by Amazon's success.
- The four stages of the Digital Coach Flywheel: Attraction, Customer Experience, Customer Results, and Brand Building.
- The importance of having core values in place for your business.
- How to deliver more value than your customers expect.
- The significance of 100% transparency and how it minimizes refunds.
- Building a simple yet solid team structure for efficient customer support.
- The continuous process of making incremental improvements for better customer results.
- The power of asking for reviews at strategic moments to build trust and credibility in your community.