4. The Art of Conversations that Matter


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Dec 15 2021 40 mins  

We’ve all heard the old adage, “sticks and stones may break my bones, but words will never hurt me.” But what happens when words do hurt? And what if the language we use has more power over our thoughts, feelings and daily interactions than we thought? This episode explores the relationship between language and inclusion, and the ways verbal and non-verbal communication can affect us. Jeffrey sits down with Celeste Headlee: an award-winning journalist, professional speaker and the author of three books including “We Need To Talk: How To Have Conversations That Matter,” and the upcoming “Speaking of Race: Why Everybody Needs To Talk About Racism- And How To Do It.” Celeste is an expert in conversation, human nature, reclaiming common humanity and finding well-being.