Feb 10 2025 47 mins
The wildfires in Southern California have devastated communities. Nordstrom has been proud to serve the Los Angeles region for decades and we believe we have a responsibility to support our people, our customers and our community as they recover from this tragedy. In this episode, we're going to explore our company's values and the important work our team is doing to help a community in need.
Our host, Pete Nordstrom, talks with a few Nordstrom leaders—Michelle Korb, regional manager of Southern California, and store managers Mari Lagunas and Lucy Minasian—who all displayed incredible poise and empathy during this crisis as they led support efforts for our team members and customers. A loyal Nordstrom customer named Kristin Mauck describes Nordstrom as a safe haven for her sister in the darkest moment of her life. You'll also hear the devastating account of Pete's good friend Sam Jones, who lost his home in the Pacific Palisades fire.
We're proud of the compassion of our store teams who've donated their time and money to help each other and our community, and we as a company are committed to contributing to the ongoing relief efforts. We've partnered with organizations like the American Red Cross and the Good+ Foundation to raise money for shelter, food and supplies and we're also matching our employees' donations dollar for dollar. We've been amazed to see employees from across the country chip in to support—it shows that our team has a commitment to service that extends far beyond the walls of our buildings.
Thanks for tuning in to episode 80.
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
Our host, Pete Nordstrom, talks with a few Nordstrom leaders—Michelle Korb, regional manager of Southern California, and store managers Mari Lagunas and Lucy Minasian—who all displayed incredible poise and empathy during this crisis as they led support efforts for our team members and customers. A loyal Nordstrom customer named Kristin Mauck describes Nordstrom as a safe haven for her sister in the darkest moment of her life. You'll also hear the devastating account of Pete's good friend Sam Jones, who lost his home in the Pacific Palisades fire.
We're proud of the compassion of our store teams who've donated their time and money to help each other and our community, and we as a company are committed to contributing to the ongoing relief efforts. We've partnered with organizations like the American Red Cross and the Good+ Foundation to raise money for shelter, food and supplies and we're also matching our employees' donations dollar for dollar. We've been amazed to see employees from across the country chip in to support—it shows that our team has a commitment to service that extends far beyond the walls of our buildings.
Thanks for tuning in to episode 80.
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.