Nov 27 2024 50 mins
On my first date with my future wife, I picked her up in an Uber. I played it off as a romantic gesture, but the truth was that I didn’t own a car. I’d given it up because I love public transportation. There’s just something about it. You can clear your head, get work done, and actually see the city rather than focus on the traffic.
Atlanta’s version of the LA Metro is called MARTA. The Metropolitan Atlanta Rapid Transit Authority has 48 miles of rail track, 38 subway stops, and an abundance of bus routes. From Hartsfield-Jackson Atlanta International Airport to Sandy Springs, Buckhead to Brookhaven, And Decatur to Doraville, MARTA is taking people where they want to go today and tomorrow. And it can’t do that without today’s guest.
Donna E. DeJesús joined the team in 1993 and has over 30 years of advanced experience in transit call center and customer service management. She’s now the Director of Customer Service, but I just call her the Queen of MARTA.
Nowadays, I do own a car. I had to have somewhere to put my toddler’s car seat. I don’t get many nights out, but when I do, I ride the light rail or the bus whenever possible. If you find yourself craving the rails, or maybe you’ve retired and just want to drive a little bit less, this conversation can empower you with the tips and tricks you need to get where you want to go via the mode of transportation with which you want to get there.
So pay that fare, sit back, relax, and let Donna DeJesús dazzle you with some MARTA magic.
00:00-Hot MARTA Bochinche
03:58-All Aboard!
05:45-Reduced Fare Program for Seniors
09:36-MARTA Accessibility Committee
13:09-Exciting Updates
15:51-Access to All the Atlanta Fun & Senior Centers
19:21-Mobility Service
21:41-Getting to the Battery
23:12-Art Bound: Performances on the Platform
27:46-MARTA’s Best Kept Secret
30:44-Donna’s Team & Sustainability in Motion
35:31-Music in the Park
36:33-Overhauls and Tech by 2026
41:07-Staying Safe on MARTA
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