How to Build Empathy: Interview with Rob Volpe, CEO, Market Researcher, Empathy Expert


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Nov 10 2022 29 mins  

In this episode, we meet Rob Volpe -- CEO of Ignite360 -- a market research firm focused on insights, strategy, and creative storytelling. We talk about how to build empathy, and how we can approach empathy with intention. Not only in the workplace, but in our queer spaces as well.

He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, in which he recounts his experiences in the field to illustrate his 5 Steps to Empathy, and teaches you how you can build your empathy muscle.

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