Ep226 This Is Going To Get You In The Sh#t


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Feb 18 2025 42 mins  

In business there are oodles of ways to find yourself in the proverbial sh#t – and being in the virtual assistant space means you’re even more likely to fall headfirst.



Why?



‘Cos virtual assistants seem hardwired to appease their leads and clients – to the detriment of their own success and mental health.



Please don’t feel embarrassed if you’re doing one (or more!) things on our Sh#t List!



Remember. We don’t know what we don’t know!



The important thing is that now you DO know, it’s your responsibility to take action, make change and learn from the mistake/s that have put you on a path of high client (or team!) turnover, low profits and where you’re asking yourself “is this really worth the hassle?”.



In this episode you’ll learn:



  • Why you’re forgetting your non-negotiables and how it’s led to having a business you no longer love.
  • Why all those unbilled phone calls are causing more issues than you realise.
  • Why you’ve got to stop making assumptions about leads and clients.
  • Why it's time to accept the need for having a robust client contract and onboarding process that protects YOU.
  • The client management reminders you didn’t know you needed to hear.


Find out more about Scale It Mastermind here.



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Sam + Jo xo