Jan 21 2025 100 mins 1
Andrew welcomes David Bell, CEO and founder of CloneOps.ai. David has been in the logistics industry for more than 30 years. He once had a vision to make Lean Solutions Group a 10,000-employee organization — he and his team accomplished that. Now, with his new voice AI business, CloneOps.ai, he plans to hit 1 billion talking minutes for his customers in three years.
In this episode, David shares:
- How he founded his early LTL brokerage business and the challenges of LTL.
- How he and cofounder Roberto Cadena built Lean Solutions Group.
- His recipe for building long-term loyalty with the people who work for him.
- What inspired him to start CloneOps.ai and how he got it off the ground.
- How CloneOps.ai is solving the biggest challenges in brokerage.
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***Episode brought to you by Rapido Solutions Group. I had the pleasure of working with Danny Frisco and Roberto Icaza at Coyote, as well as being a client of theirs more recently at MoLo. Their team does a great job supplying nearshore talent to brokers, carriers, and technology providers to handle any role necessary, be it customer or carrier support, back office, or tech services.***
