Louise Vang Jensen on Anthropology in Business with Matt Artz


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Oct 10 2023 33 mins   5

In this episode of the Anthropology in Business podcast, Louise Vang Jensen speaks with Matt Artz about her career as a business anthropologist. Louise discusses the evolution of applying anthropology in business within a Copenhagen context. She also shares her journey from studying anthropology to joining Is It a Bird and becoming the Co-CEO. She also discusses how the practice has matured over the years and emphasizes the importance of shifting from a focus on methodology to a mindset.



About Louise Vang Jensen


Louise Vang Jensen is a partner and co-CEO at Is It a Bird, a Copenhagen-based strategic innovation agency. With a background in anthropology and over a decade of consulting experience, she focuses on integrating anthropologically informed, human-centered approaches into business. Throughout her career, Louise has led projects and facilitated teams to build innovation capacity and enact organizational change. Her competencies extend to ethnographic research, co-creation, analysis, and project management. She has collaborated with a diverse range of organizations, including commercial companies like NIKE and public sector organizations such as the Municipality of Copenhagen.



Key Takeaways



  • Shifting from a focus on methodology to a mindset of curiosity and reflection is crucial in applying anthropology in business.

  • Combining anthropology and design thinking offers strategic potential by integrating slow, reflective approaches with fast, experimental ones.

  • Embracing friction and uncomfortable truths can lead to valuable insights and transformation in client interactions.


Chapters



  • 00:01:28 - Louise discovers anthropology

  • 00:03:08 - The focus of anthropology education in Copenhagen was not on business

  • 00:05:07 - Louise reached out to agencies to apply anthropology in business

  • 00:06:22 - Louise joined Is It a Bird after selling a project

  • 00:10:11 - The name "Is It a Bird" is a reference to Superman

  • 00:11:00 - The philosophy of Is It a Bird is to start with questions and curiosity

  • 00:15:00 - Shifted focus from methodology to mindset and value of anthropology.

  • 00:19:00 - Transitioned from data collector to trusted advisor.

  • 00:21:00 - Anthropology is now recognized and acknowledged in business contexts.

  • 00:24:23 - The combination of anthropology and design in strategy

  • 00:25:44 - The potential of anthropology in strategy and problem-solving

  • 00:27:13 - The importance of curiosity and looking around in strategy

  • 00:28:20 - Exploring the role of anthropology as a trusted advisor

  • 00:30:29 - Staying in the trouble and embracing friction

  • 00:32:00 - Encouragement for those starting their own practice

  • 00:32:53 - The value of holding on to uncomfortable truths


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