Nov 19 2024 42 mins 2
In this episode of The Bookkeepers' Podcast, Jo Wood and Zoe Whitman sit down with executive coach Nick Robinson to explore managing difficult relationships in business. With a background in finance and over 25 years as a coach, Nick shares insights on understanding different personalities, setting boundaries, and handling challenging interactions with clients and team members. He discusses how bookkeepers and small business owners can navigate tough situations by building empathy, self-awareness, and clear boundaries. Nick also introduces concepts from his book, The Nine Types of Difficult People, giving listeners practical tools to maintain healthy professional relationships.
What Listeners Will Learn:
Techniques for managing challenging client and team relationships
How to identify unconscious fears that drive behaviours
The importance of setting boundaries with clients to protect personal values
Ways to recognise and respond to different types of difficult personalities
Strategies to address imposter syndrome in high-stress situations
About Nick
Connect with Nick Robinson on LinkedIn: https://www.linkedin.com/in/nickrobinsoncoach/
Nick's book, The Nine Types of Difficult People, also has a dedicated microsite with additional resources.
Work with Us
Join the FREE MEMBERSHIP for access to resources including:
Community support, niche training, and ChatGPT for bookkeepers
A complimentary copy of The Bookkeeper Rises and exclusive discounts
6FIGUREBOOKKEEPER.CLUB
The Bookkeepers' Collective membership provides access to full training programmes, including:
CPD-accredited training in practice foundations and business growth
Marketing, sales, and expert guidance on key business topics
Over 14 hours of live sessions each month
6FIGUREBOOKKEEPER.COM
About Our Sponsor:
This episode is sponsored by Xero. Find out more at: https://www.xero.com/uk/campaign/new-partner-programme/?utm_source=6FB&utm_medium=podcastnotes&utm_campaign=Q2.
Disclaimer
The information provided in this episode is for information purposes only and is not intended as professional advice. For specific advice related to your business needs, consult a professional. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from reliance on podcast content.
What Listeners Will Learn:
Techniques for managing challenging client and team relationships
How to identify unconscious fears that drive behaviours
The importance of setting boundaries with clients to protect personal values
Ways to recognise and respond to different types of difficult personalities
Strategies to address imposter syndrome in high-stress situations
About Nick
Connect with Nick Robinson on LinkedIn: https://www.linkedin.com/in/nickrobinsoncoach/
Nick's book, The Nine Types of Difficult People, also has a dedicated microsite with additional resources.
Work with Us
Join the FREE MEMBERSHIP for access to resources including:
Community support, niche training, and ChatGPT for bookkeepers
A complimentary copy of The Bookkeeper Rises and exclusive discounts
6FIGUREBOOKKEEPER.CLUB
The Bookkeepers' Collective membership provides access to full training programmes, including:
CPD-accredited training in practice foundations and business growth
Marketing, sales, and expert guidance on key business topics
Over 14 hours of live sessions each month
6FIGUREBOOKKEEPER.COM
About Our Sponsor:
This episode is sponsored by Xero. Find out more at: https://www.xero.com/uk/campaign/new-partner-programme/?utm_source=6FB&utm_medium=podcastnotes&utm_campaign=Q2.
Disclaimer
The information provided in this episode is for information purposes only and is not intended as professional advice. For specific advice related to your business needs, consult a professional. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from reliance on podcast content.
