Oct 15 2019 44 mins
A chat with the lovely Kathryn Holloway, Head of Individual Giving and Supporter Care at Friends of the Earth. We chat all things direct marketing: recruitment, the welcome journey, digital, talking to supporters, internal comms and basic communication being at the heart of it all! Should you get Instagram? What was the heating section in BHS like? Why is GDPR actually a good thing? Grab your earphones and find out.