Jan 09 2025 39 mins 1
In this new episode, Rick sits down with Manju & Darryl to discuss Rick’s latest experience at his dentist appointment. He saw a dentist 3 times in a week, spent over 1K, and left with giving a Google review and booking 4 more visits.
Darryl has recruited and mentored over 250+ students and new grads on how to be successful with patient engagement. He also has opened and designed dozens of floor plans for his PT clinics as well as startups to optimize the patient experience while getting the most revenue per square footage out of the clinics.
Manju the owner of Kawartha Care Wellness Centre is a chiropractor who built her clinic from scratch, turned it into a multi-million-dollar practice, and sold it all in 8 years. Now she is one of Clinic Accelerator's business coaches working with solopreneurs and startups.
In this conversation, Rick, Darryl and Manju discuss topics such as:
- Ricks share his story on how he saw a dentist 3 times in a week, spent over 1K, and left with giving a google review and booking 4 more visits
- Lessons from dentists on booking care plans
- Give patients a quick win: show before and after results at first appointment
- Why you should discuss the consequences of not getting treatment or following the care plan
- Use the “Grandma Approach” to personally guide patients to book their full care plan
- How to get your team to start implementing these patient experience hacks and using care plans
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