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Apr 30 2024 23 mins   18

The Canadian government's botched payroll transformation has not only cost workers their pay, but also job opportunities, marriages and houses. The Phoenix pay system’s issues even played a role in a death. Three former federal workers share their stories of being underpaid or overpaid thousands of dollars, recounting the frustration and financial uncertainty that ensued.


Phoenixed: Inside Canada’s Payroll Disaster is produced by the GPA and Storythings.


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Time Stamps


(00.00) Jennifer Carr


(05:58) The credit card game


(08:54) Blair Winger


(12:27) Colin Cameron


(16:04) Deciphering a Phoenix paystub


(19:00) The death of Linda Deschâtelets


(20:08) Canada Revenue Agency statement


(22:00) Phoenix boils over…