Omnichannel and CDP (Customer Data Platforms): What Every Pharma Marketer Needs To Know About Using Data To Enable Seamless Customer Experience, Drive Engagement, And Lift Rx


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Jun 21 2023 45 mins   2
Pharma/AOR Executives: Make sure you grab a complimentary copy of our 3-Step Guide To Using the Netflix-like Content Hubs to Engage HCPs in 30-90 Days 👉 3-Step Free Guide

In this episode, Bozidar speaks with Nirmal Vemanna, Senior Product Manager of Pharma at Tealium. They cover the following topics:

  • What is a Customer Data Platform (CDP), and how is it used to break data silos, become the heart of omnichannel orchestration, and drive a lift in Rx and engagement?
  • Why is CDP vital to personalizing HCP interactions both digitally and in person?
  • First-party data versus third-party data: pros and cons and how to think about both data sources?
  • Why is first-party data the “connective tissue” for HCP behavior and represents the foundation for pharma CDPs?
  • HCP registration versus no-registration: what’s the value of registration, and should pharma companies insist on it?
  • “No-see HCPs:” How can Content + CDP help engage and educate this HCP segment?

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“Pharma Launch Secrets” is a podcast by Evermed and hosted by CEO Bozidar Jovicevic. We host direct, actionable conversations with world-leading pharma launch experts, and help you stay up-to-date with the latest trends and strategies to help you launch your product successfully.
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