PowerTips Unscripted

In this episode of PowerTips Unscripted, host Victoria Downing chats with Jessica Lipson, Vice President of People and Culture at JBL Consulting, about building strong leadership within your remodeling business. Jessica, who brings over 20 years of HR experience, shares her insights on identifying high-potential leaders, developing effective mentorship programs, and fostering non-toxic, inclusive company cultures.

Jessica explains the difference between high-performing employees, who excel in their current roles, and high-potential employees, who show the drive and emotional intelligence to lead in the future. She emphasizes the importance of utilizing tools like behavioral assessments and regular one-on-ones to spot these emerging leaders.

Victoria and Jessica also dive into:

• The key skills future leaders should possess, such as emotional intelligence, resilience, and adaptability.


• How to balance formal training with real-world leadership experiences.


• Practical strategies for resolving workplace conflict and building a respectful, productive team culture.