Mar 20 2025 78 mins
In this episode of Confessions of a CEO, Carl chats with internationally renowned keynote speaker and author, Geoff Ramm.
Geoff’s journey is one of grit, creativity, and an unwavering passion for exceptional customer experiences. From his humble beginnings in the North East of England to running a successful agency, OMG Marketing, and becoming a globally sought-after speaker, he understands the power of delivering celebrity-level service.
Geoff shares why treating every customer like a VIP isn’t just a nice-to-have but the secret sauce to business success. He also opens up about the evolution of his business focus from marketing to customer experience consultancy.
If you're looking for inspiration, motivation, and practical tips, this episode is a must-listen!
Connect with Geoff
LinkedIn: https://www.linkedin.com/in/customerservicespeaker/?originalSubdomain=uk
Website: https://www.geofframm.com/
Connect with Carl
LinkedIn: https://www.linkedin.com/in/carl-swansbury-fca-33b21923/?originalSubdomain=uk
Website: https://ryecroftglenton.com/team/carl-swansbury/
This podcast is brought to you by Recognition PR.