How L&D Can Adapt to Business Change with Craig Hamill and Lyndsay Taylor from Direct Line


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Apr 01 2024 40 mins   1

In this interview, Adam speaks with Craig Hamill, Digital and Innovation Leading Lead, and Lyndsay Taylor, Head of L&D at Direct Line,


Both Craig and Lyndsay have been working in L&D for 20 years; with their combined experience, they discuss what challenges and interventions have happened at Direct Line over the past few years.


In this episode, Adam, Lyndsay and Craig discuss:

  1. The impact of COVID-19 - changing to digital learning overnight.
  2. How L&D can help attract and retain employees in remote roles.
  3. Why using multiple modalities to deliver learning can help engagement.
  4. The importance of technology in L&D today.
  5. Upskilling and reskilling existing team members to adapt to the new changes in the organisation.

Connect on LinkedIn.

Craig Hamill: https://www.linkedin.com/in/craig-hamill-flpi-mcipd-67769727/