#57 - Sven Gierlinger, Chief Experience Officer at Northwell Health


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Mar 24 2025 14 mins  

Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor!

Our Guest: Sven Gierlinger, Chief Experience Officer at Northwell Health.

What you’ll get out of this episode:

  • The Intersection of Hospitality and Healthcare: Sven Gierlinger, Chief Experience Officer at Northwell Health, discusses how his background in luxury hotels informs patient experience strategies.
  • AI’s Role in Enhancing Clinician Efficiency: AI-powered ambient listening and intelligent chart summarization help doctors focus more on patients than paperwork.
  • Building Trust in AI Tools: While clinicians initially hesitate, many find AI indispensable once they experience its benefits firsthand.
  • Challenges and Opportunities in AI Adoption: Scaling AI solutions across large healthcare networks requires balancing efficiency with trust-building among providers and patients.


To Learn More About Northwell Health:
Website: http://www.northwell.edu
Company LinkedIn: https://www.linkedin.com/company/northwell-health/

Show and Host's Socials:
Slice of Technology
LinkedIn: https://www.linkedin.com/company/slice-of-technology/

Connect with the host - Jared S Taylor
LinkedIn: https://www.linkedin.com/in/jaredstaylor/

Slice of Technology is produced by Slice of Media, Inc.