Oct 11 2024 35 mins
Every week we get to talk to product experts about our startup challenges. Now we're hitting record on those off-the-record conversations, so you can learn with us too! Today, Staff Community Manager at Vercel, Pauline Narvas, joins us to talk about how to connect w/ devs on the internet.
(00:38) Pauline's advice on building community w/ a global user-base
(6:18) Do we need a community platform? How do we choose which one?
(11:32) Forum-type platforms & why Vercel chose Discourse
(16:40) Pauline tells us how to do Jam office hours online and keep them fun
(19:46) Dani wants to start a debug support group
(21:27) How Pauline started community sessions at GitHub & what she's planning for Vercel
(24:19) Making our community a place that helps people achieve their goals
(27:06) How Pauline measures community success: like a product!
(32:09) Ian wants to know how content feeds into driving a healthy community
(34:52) Where to join Vercel's community: vercel.community
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