Mar 17 2025 16 mins
Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor!
Our Guest: Nikola Mrkšić, CEO & Co-Founder at PolyAI.
What you’ll get out of this episode:
- PolyAI’s Mission – Automating customer service with AI-powered voice agents for major enterprises.
- Latency Challenges – Balancing AI’s growing power with response speed for seamless interactions.
- Customer Frustration & Solutions – Replacing deflective chatbots with efficient problem-solving AI.
- Enterprise Adoption – Helping companies structure data for AI-driven decision-making.
- Future of AI in Customer Service – Enhancing automation while integrating with legacy systems.
To Learn More About PolyAI:
Website: https://poly.ai
Company LinkedIn: https://www.linkedin.com/company/polyai/
Show and Host's Socials:
Slice of Technology
LinkedIn: https://www.linkedin.com/company/slice-of-technology/
Connect with the host - Jared S Taylor
LinkedIn: https://www.linkedin.com/in/jaredstaylor/
Slice of Technology is produced by Slice of Media, Inc.