#56 - Nikola Mrkšić, CEO & Co-Founder at PolyAI


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Mar 17 2025 16 mins  

Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor!

Our Guest: Nikola Mrkšić, CEO & Co-Founder at PolyAI.

What you’ll get out of this episode:

  • PolyAI’s Mission – Automating customer service with AI-powered voice agents for major enterprises.
  • Latency Challenges – Balancing AI’s growing power with response speed for seamless interactions.
  • Customer Frustration & Solutions – Replacing deflective chatbots with efficient problem-solving AI.
  • Enterprise Adoption – Helping companies structure data for AI-driven decision-making.
  • Future of AI in Customer Service – Enhancing automation while integrating with legacy systems.


To Learn More About PolyAI:
Website: https://poly.ai
Company LinkedIn: https://www.linkedin.com/company/polyai/

Show and Host's Socials:
Slice of Technology
LinkedIn: https://www.linkedin.com/company/slice-of-technology/

Connect with the host - Jared S Taylor
LinkedIn: https://www.linkedin.com/in/jaredstaylor/

Slice of Technology is produced by Slice of Media, Inc.