HVAC Joy Lab Podcast

In this episode of the HVAC Lab Podcast, Dr. John Sherk interviews Lori Tschol, owner of Eagle Pipe Mechanical, a woman-owned HVAC and plumbing business in Seattle.

Lori shares her unique journey from being a McDonald's franchisee to entering the HVAC industry. She discusses the challenges and successes of running a woman-owned business, the importance of recruiting women into the trades, and her team dynamics, including her brother and niece. Lori elaborates on her company's diverse services and emphasizes the significance of adaptability and a supportive work environment.

Key Lessons and Ideas:

Woman-Owned Business. The challenges and triumphs of running a woman-owned business in a male-dominated industry. Lori’s insights on recruiting more women into the trades are eye-opening.

Team Dynamics. The close-knit team at Eagle Pipe Mechanical, including Lori’s brother and niece, and how family dynamics play a role in their business success.

Service Diversity. Eagle Pipe Mechanical offers various services, from residential HVAC to commercial gas piping and plumbing.

Employee Satisfaction. Lori’s strategies for motivating her team include flexible work schedules. Comprehensive compensation packages and a supportive work environment.

Recruitment and Retention. The importance of creating attractive compensation packages that go beyond hourly wages. Lori’s experience with a technician who realized the full value of his compensation package is a must-have.

Women in HVAC. Lori’s role as president of Women in HVAC and her efforts to recruit and support more women in the industry. The scholarships and mentorship programs she’s involved in are making a significant impact.

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