Know Your "Enemies" — A Practical Guide to Competitive Intelligence


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Apr 22 2024 56 mins   31

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This episode gets real about knowing your competition and using that knowledge to stand the f*ck out. Louis and competitive intelligence expert Andy McCotter-Bicknell rip apart the "customer-obsessed" BS and show you why keeping a close eye on your "rivals" is paramount.
  • (00:00) - Intro

  • (03:35) - Customer obsession vs Competitor obsession

  • (06:41) - Is competitive intel only for B2B SaaS?

  • (09:40) - Defining competitive intelligence

  • (16:20) - How do you identify threats?

  • (17:56) - Practical case with a cinema

  • (23:12) - How to start a competitive intelligence department?

  • (28:13) - How to consolidate your research and apply it?

  • (37:03) - How do you assess the maturity of a category?

  • (44:16) - The number one tip to find differentiators

  • (48:57) - Andy's biggest win

  • (52:04) - Outro


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