Oct 23 2024 10 mins
Company Stats
- Total Revenue: $1 Billion+
- Employees: 100+
- Founded: 2010
Episode Highlights
✅ Building a business on strong values and delivering exceptional customer experience sets companies apart.
✅ Strategic partnerships can enhance operational capacity while preserving company culture.
✅ Managing costs through in-house marketing and lean organizational structures ensures quality without sacrificing value.
Episode Summary
In this episode, Evan Dash, CEO of StoreBound, discusses his journey from working in department stores to building a billion-dollar kitchen appliance company. StoreBound’s flagship brand, Dash Kitchen Appliances, is known for its fresh, fashionable designs geared toward younger consumers. Evan shares how his experience in retail and product development helped launch the business, with an emphasis on strong values, customer satisfaction, and delivering quality products.
Evan also highlights how in-house content creation, lean management, and a customer-first approach allowed StoreBound to maintain affordability without sacrificing quality. In 2020, StoreBound became part of Group SEB, a strategic partnership that allowed Evan to continue running the business while leveraging the resources of a larger corporation. Evan also discusses his recently published book, “A Dash of Good,” which focuses on building a values-driven business.
Notable Questions We Asked
Q: How did you build a billion-dollar brand while maintaining product quality?
A: We focused on in-house content creation, a lean management structure, and a customer-first approach, which allowed us to maintain affordability and high standards.
Q: What role did values play in StoreBound’s growth?
A: Our values have always guided us, from ensuring great customer experiences to building an amazing work environment for employees. These values are the foundation of our success.
Q: How has partnering with Group SEB impacted your business?
A: The partnership gave us access to more resources, financial capital, and manufacturing capabilities while allowing us to maintain our culture and operational independence.
Q: What inspired you to write your book, "A Dash of Good"?
A: I wanted to share practical lessons from my entrepreneurial journey and connect with younger consumers. The book is a way to share how embracing failure can lead to success.
Q: How did your background in retail help in launching StoreBound?
A: My experience at Macy’s and my wife’s work at Bed Bath & Beyond gave us deep knowledge of product development, which we leveraged to build our own brand and create unique products.
Chapters
00:00 Intro
01:59 Building a Business on Strong Values
03:34 Ensuring Quality and Customer Experience
04:52 Marketing Strategies and Cost Management
06:55 Partnership with Group SEB
09:53 Connect with StoreBound
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#BusinessGrowth #CustomerExperience #ProductDevelopment #KitchenAppliances #Entrepreneurship #BusinessValues #ECommerce #BrandBuilding #StartupJourney #Innovation