Jul 13 2020 8 mins 4
I received a question from a member of the Advice from a Call Center Geek Texting Community that sparked this quick podcast. This is our unique take of setting up a call center employee suggestion program. From using culture to narrow the suggestions to engaging employees, I think this is a helpful episode for all call center operations looking to engage. If you are interested in joining the texting community: Text "Call Center Geek" to 814-247-0366 Exclusive free call center operations content, access to yours truly of you have any call center questions. Its all totally free (we will never sell anything), just another way for us to foster a cool call center community.
