AI Use Cases: Using AI to Optimise Discounts, Boost Sales, and Improve Customer Experience with Rosie Bailey


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Dec 10 2024 34 mins   2

Rosie is CEO at Nibble, where they’re building the future of AI negotiation. 

 

Hit PLAY to hear: 

  • Using AI to personalize negotiations and increase engagement 
  • Deploying AI for targeted discounts 
  • Improving B2B operations 

 

Key timestamps to dive straight in: 

[08:11] AI enables personalized, natural language conversations effectively. 

[10:19] Consumer electronics brand avoids blanket promotions. 

[13:58] Insightful data reveals effective discount strategies. 

[17:01] Integration enhances customer-brand relationships through chatbots. 

[21:24] Balancing AI ethics and human-like chatbots. 

[24:15] Offload customer inquiries to ease pressure on agents. 

[26:37] Insider Tips from Rosie!

[30:26] Learn more at Nibble.bot 

 

Episode sponsored by Nibble. Learn more HERE

 

Find the notes here: https://keepopt.com/234

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