Dec 10 2024 29 mins
In this episode of Loan Officer Team Training, I talk with Richard Smith, owner & CEO of Remote Assistant Scout, about the importance of strong leadership in remote work environments, especially when it comes to hiring and managing virtual assistants. Richard and I dive into key topics like effective communication, building trust, creating a positive culture, and the step-by-step process of bringing virtual assistants onto your team. He also shares insights from his chapter in the book we co-authored- Leadership Matters, highlighting how great leadership can boost productivity and strengthen team dynamics.
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Get Loan Team Training for YOUR Team: loanteamtraining.com
Episode Resources:
https://remote-assistant-scout-1.phonesites.com
https://www.linkedin.com/in/rsmithcrown
Leadership Matters book: https://a.co/d/09PZVj7
Show Highlights:
00:00 - Leadership Matters
01:45 - Leading Remotely
02:55 - Work Less, Grow More
05:05 - Clarity and Consistency in Communication
08:05 - Fostering Trust Virtually
16:15 - Building Culture with a Remote Team
18:35 - Managing Time Zone Differences
21:20 - Remote Assistance Scout
23:40 - Managing Without Micromanaging