The Property Management Podcast with That Property Mum

Mar 03 2025 32 mins

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Privacy laws might not be the most exciting topic, but if you're a real estate agency owner, property manager, or business development manager, ignoring them could cost you BIG TIME.

If you want to protect yourself in business, maintain trust with clients and avoid hefty fines, privacy compliance is a MUST. And If you’re not sure whether your business is compliant, take action now, whether it’s updating your privacy policy, reviewing your contracts, or implementing better data security practices, small steps today can save you major headaches down the track.

And this is exactly what deep dive into, in this episode.

I chat with Kristen Porter who is an expert in business law and privacy for the real estate industry. Kristen is well known for helping agencies grow through strategic acquisitions of rent rolls, sales agencies and shares in companies. Kristen helps real estate agency principals to shield their assets, future proof their business relationships, expand faster and plan their exit so that they can increase the value of their agency and have peace of mind knowing that their a*rse is actually covered.

If you use any kind of computer program or AI to help you make a decision in the business. And that uses personal information and it might impact the rights of an individual. Then you actually need to now disclose that in your privacy policy. - Kristen Porter

We explore:

Why privacy laws are changing and how they impact real estate businesses
How if your privacy policy is outdated or non compliant, you could be at risk
The 3 must have privacy documents that every agency needs
How to handle client data correctly, including tenancy applications
Why offshoring data (like using VAs) could land you in hot water if you’re not careful and the clauses needed in your Contracts
The role of AI in real estate, how it affects decision making and why AI must be stated in your privacy policy
The risk of data breaches, what they mean for your business, and how to protect yourself
Steps to take now to ensure your business is compliant and future proof
Why tightening up security and only keeping necessary client information is critical

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Kristen Porter:

https://www.onolegal.com.au/webinar/new-privacy-and-employment-laws-2025