Join us for an engaging discussion with Patrick Bewley of DUCHATEAU as we explore his remarkable journey from working with global giants like Williams-Sonoma, Discovery Channel, Gap, and Sony to transforming DUCHATEAU into a design-centered lifestyle brand. Patrick shares his passion for luxury interior design, highlighting how his experiences in theater have influenced his approach to creating memorable customer experiences. Discover the challenges and rewards of transitioning to a smaller company, where quick decision-making and hands-on involvement are essential, and learn about the strategic shift at DUCHATEAU to focus on interior designers by refining the company's branding and market strategy.
As we explore DUCHATEAU's evolution, Patrick unveils the expansion of the company's product offerings, going beyond flooring to include kitchens, baths, luxury closets, and appliances. He emphasizes the importance of timeless design, explaining how subtle tweaks can refresh classic ideas, much like in the fashion industry. We also introduce innovative products like the Society flooring line and a new color, Ether, perfect for modern spaces. This episode highlights how DUCHATEAU maintains its edge by staying true to its unique niche and emphasizing the fashion aspect of flooring, rather than following competitors.
Listen in as we discuss the significance of innovation and sustainability in business, featuring insights on the concept of Kaizen, or continuous improvement. Patrick shares personal anecdotes about fostering internal creativity, assembling the right team, and the company's commitment to ethical practices. We also explore the importance of a creative environment where team members can express ideas without fear, using examples like the creative naming of product colors and the willingness to embrace delays for better outcomes. Finally, we reflect on building a design brand legacy, focusing on hiring for attitude and potential, mentorship, and the need to remain agile and open to new possibilities in an ever-evolving landscape.