In this episode of the Human Capital Lab podcast, host Rich Douglas is joined by Denise McCauley, President and CEO, and MarshaGraesser, Director of Culture and Talent Development at WoodmenLife. They share their expertise on managing and engaging talent in the post-COVID world, emphasizing the importance of remote work balance, intentional engagement, and adaptive leadership. Discover the challenges, strategies, and best practices for fostering a strong company culture, enhancing team performance, and maintaining a sense of community and purpose among employees.
Tune in for valuable insights on navigating workforce engagement in today's dynamic work environment.
00:00 Introduction to the Human Capital Lab Podcast
00:27 Meet the Guests: Denise McCauley and Marsha Graesser
01:16 WoodmenLife: Company Overview and Mission
05:38 Challenges in the Insurance Industry
08:27 Adapting to Post-COVID Work Environment
12:06 Building Connections in a Remote World
19:59 Intentional Leadership and Engagement
20:52 The Challenge of Engagement in Virtual Settings
21:39 The Importance of Dressing for Your Day
22:50 Cultural Shifts and Engagement Strategies
25:11 WoodmenLife’s Unique Culture and Customer Engagement
29:16 Onboarding and Building a Collaborative Community
34:30 Balancing Diverse Workforce Needs
35:46 Encouraging Risk-Taking and Continuous Learning
38:11 Final Thoughts and Encouragement
Connect with the Guests: WoodmenLife ;
- Denise McCauley's LinkedIn: https://www.linkedin.com/in/denise-mccauley-5113465/
- Marsha Graesser's LinkedIn: https://www.linkedin.com/in/marshajgraesser/
- Website: https://www.woodmenlife.org/
Connect with Human Capital Lab;
- Host: Rich Douglas
- LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/
- Human Captial Lab Links
- Website: https://humancapitallab.org/
- Interested in Being a Guest? https://humancapitallab.org/podcast/