Oct 02 2024 23 mins
In this episode of Loan Officer Team Training, I sit down with Alyson Rixner to talk about the NAR changes that are affecting homebuyers, sellers, Mortgage Loan Officers and Real Estate Agents. But more broadly, we discuss the core value that drives her work, especially in times of trial or changes: being a helper.
Alyson shares how this mindset shapes her approach to leadership, team building, and client relationships, and how it can make a profound impact in the mortgage industry. We’ll discuss the importance of empathy, service, and genuinely caring for others as key elements in creating long-lasting success. Whether you’re leading a team or working directly with clients, this conversation will inspire you to embrace the role of a helper in everything you do.
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Connect with Alyson and her team: https://orlickigroup.com/
Show Highlights:
00:00 - Introduction
01:45 - The Questions We Now Need to Ask
05:40 - When to Ask
07:15 - Educating the Homebuyer
10:15 - Compensation and Concessions are Different
13:15 - Thinking in Advance
14:30 - Sharing a Divorce Attorney
16:25 - It’s Harder to Do Our Jobs Now
17:35 - Helping Referral Partners Navigate This
19:50 - Align with the Right People
21:15 - We’re Here to Be Helpers