Mar 28 2023 27 mins
At one time or another we've all felt the blood rushing to our heads while our heart was pounding, and we've felt like we're about to burst with anger. It's normal and quite human. However, once we open our mouths to share this fervor, we add fuel to the fire of the conflict or disagreement that we've found ourselves in. We've become part of the problem. Our minds become hijacked, and we cannot focus on understanding the problem, or exploring possible solutions. Instead, we focus on rebuttals, getting even, or making sure that we win.
In today's episode of The Lead With Trust Show, Sue offers some insights on this all-too-common problem and how you can manage or even avoid it altogether.
During the episode, Sue offers two secrets she uses to manage high-conflict situations and prevent them from spiralling out of control.
She offers an example of a large water treatment project she worked on that resulted in teams sitting in locked trailers emailing threats to each other, no one listening or communicating in any meaningful way.
Sue also talks about partnering ground rules that you can set to create an atmosphere where dialogue and communication are encouraged.
Join Sue for this fascinating discussion!
If you have any questions or suggestions for Sue, feel free to reach out via email.
Enjoy!
What You’ll Learn in this Show:
- What happens when you find yourself partnered with a dysfunctional team.
- How to create an atmosphere that allows for dialogue to occur.
- Why senior leadership positions are shared decisions.
- And so much more...
Resources:
Sue's Email: [email protected]