In this episode, host and PhD candidate, Niharika Salar discusses the challenges of buying concert tickets at face value in the digital age. Joined by PhD researcher Katherine Pittalis from Queen's Law School, the conversation explores ticketing bots, dynamic pricing, and the broader impacts on fans and the music industry.
They unpack the types of bots involved, the issues of transparency and enforcement in existing legislation, and explore potential solutions. The episode sheds light on the frustration felt by consumers and the need for technological and regulatory measures to create a fairer ticket purchasing environment.