How to Manage Risk Using Human and Organizational Performance (HOP)


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Jan 22 2025 18 mins   3

Erick Anez, Head of Enterprise Risk and Resilience for Bridgestone West, explores Human and Organizational Performance (HOP)—a framework focused on reducing errors and improving outcomes by addressing systems, not blaming individuals. 

With over 16 years of experience in high-hazard industries, Erick shares how HOP principles can transform enterprise safety and resilience. From creating safer environments to turning challenges into opportunities, he offers actionable strategies for continuous improvement.  

Erick shares insights on: 

  • Shifting away from a culture of blame to one of learning and improvement 
  • Designing systems that anticipate and mitigate human error 
  • Empowering employees to share feedback and observations 
  • Applying HOP principles to drive safety in high-hazard industries 

Whether you’re in a high-risk industry or a more traditional workplace, Erick’s insights offer actionable steps to build safer, more resilient organizations. 

The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia

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