Apr 17 2024 40 mins
Every organisation is clogged with destructive friction – from convoluted meetings to antiquated technologies – that chips away at “our initiative, commitment and zest for work”.
That's the contention at the centre of a new book from Stanford professors Bob Sutton and Huggy Rao, which aims to teach people how to "live like a friction fixer".
This week on Leadership Lessons, Sutton shares some of the tips and tricks he and Rao learnt over the course of seven years spent researching the book.
Plus, you might not know them by these names but they'll probably be familiar: this episode also features discussion of jargon monoxide, power poisoning and decision amnesia.
Credits:
Presenter: Antonia Garrett Peel
Producer: Til Owen
Artwork: David Robinson
#management #leadership
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