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The success of the energy transition depends on all of us changing our behaviour — but consumer fatigue is setting in, stalling confidence and stagnating progress. We need a fundamental shift in how we engage and activate sustainable consumer behaviour. How can we make clean energy solutions more appealing, affordable and accessible for everyone?
This episode outlines strategies that can help energy providers inspire and empower consumers to actively participate in the energy transition.
FORESIGHT Climate & Energy Policy Editor Sam Morgan is joined by a panel of experts to discuss these issues:
● Greg Guthridge, Global Energy & Resources Customer Experience Transformation Leader, EY
● Shahannom Binti Izham, Head of Retail Strategy, TNB
This episode was recorded at the World Energy Congress in Rotterdam (April 22-25, 2024)
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