Jul 23 2024 30 mins
In this episode, Louella talks to Josh about Pharos’ new strategy around PrintOps, its strong heritage in the sector, and how it is looking to accelerate its lead in the enterprise space.
Josh discusses the specific challenges for maintenance and uptime of print within large enterprises, introducing the PrintOps concept and how it is disrupting the print management as a new category oriented around people, not devices.
He explains the people-centric, dynamic and highly connected approach that recognises the need for employee agility, with cloud-native solutions that eliminate siloes and unnecessary complexity.
Josh talks about the importance of building truly cloud-native, hardware-agnostic solutions with open APIs, rather than lifting and shifting on-prem tools to the cloud. He emphasises the importance of being able to dynamically adapt to user requirements.
Dynamic solutions will be powered by AI – Josh walks through an AI use case that provides better user and IT admin experience, and explains how current customers are receiving the PrintOps concept.
Josh shares his views on industry trends before describing the different types of print and how companies should think about managing them more effectively and efficiently.
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