May 23 2024 52 mins
Episode Description:
This episode features a discussion on the importance of trust and safety policies in online platforms, between Alice Hunsbger (VP of Trust & Safety and Content Moderation at PartnerHero) and Matt Soeth (Head of Trust & Safety at All Tech is Human and Senior advisor at Tremau).
Alice shares her experiences working on policy enforcement and emphasizes the need for clear communication with users and shares the impacts of policy on community. Additionally, Hunsberger provides insights about engaging with external stakeholders, updating policies for new technologies, and the role of policy in platform differentiation.