Jul 14 2024 28 mins 1
In this episode of Digital Comfort Zone, hosts Aine McGlynn and Lizz Bryce are joined by Alisa Simon, Executive Vice President at Kids Help Phone. In their conversation, they discuss how the organization adopted a mindset of possibility to radically shift how they support youth in crisis. They delve into distinguishing between invention and innovation, the effective use of digital tools and AI, and the necessity of a change-ready culture. The importance of leveraging data, involving the right leaders, and maintaining core mission values while exploring new technological avenues is also discussed.
01:24 Understanding Social Innovation
03:04 Case Study: Kids Help Phone
04:57 Possibility Thinking and Mindset Shifts
10:14 Implementing and Sustaining Innovation
17:42 The Role of Data and AI in Innovation
