MSP Dumpster Fire

In Episode 7 of the MSP Dumpster Fire series, hosts Alex Farling and Rob discuss the profound impact of AI on MSPs, focusing on privacy, confidentiality, and risk factors. They are joined by industry expert Mark Kirstein, who shares insights on AI policy, best practices, and how MSPs can navigate the evolving landscape. The conversation highlights the transformative potential of AI, drawing parallels to historical shifts like the automotive industry’s impact on the wagon business. They explore the differences between open and closed AI systems, emphasizing the importance of understanding these concepts to safeguard sensitive data. The episode underscores the inevitability of AI integration into various tools and platforms, urging MSPs to adapt and prepare for the changes ahead.