MSP Dumpster Fire

In this episode, Alex and Robert explore the different types of AI and their implications for MSPs. The episode begins with a discussion on the various acronyms and concepts associated with AI, emphasizing that not all AI is created equal. They delve into the distinctions between large language models (LLMs) like ChatGPT, which excel in natural language processing tasks such as translation and text generation, and other forms of AI. Robert shares his experience of investing time in learning about AI to better understand and communicate its benefits to clients and peers. The conversation highlights how AI technologies have become more accessible due to advancements in computing power. They also touch on machine learning, using self-driving cars as an example to explain how AI can learn from data and make decisions autonomously. The hosts underscore the importance of AI literacy for MSPs to stay competitive in a rapidly evolving industry. They encourage listeners to continue educating themselves about AI to effectively leverage its potential in their businesses.