Apr 04 2023 50 mins
Rachel Flood is a technology enthusiast, operations consultant, and enterprise architect with over 20 years experience in for-profit and non-profit sectors. She is passionate about leveraging systems to simplify and automate mundane manual tasks, freeing up the ‘beautiful minds’ of operational workers - insisting the work should be repeatable, but the person not replaceable. In this episode, Rachel discusses hiring operational help - including training up current employees. She emphasizes the importance of spending time on system implementation and documentation for sustainability and scalability potential. Her course “Stop Using Spreadsheets” teaches a 5-step process designed to help people doing good things in the World do what they do - but better. For links and show notes go to: cheladavison.com/podcast.