The Business of Travel

The Meetings & Events Committee (EMEA) brings you this podcast which showcases How Radisson Hotel Group is using AI to optimize venue sourcing for buyers and suppliers. In this episode, Verónica González, a member of the GBTA M&E Committee, and head of Hotel Distribution Account Management at Amadeus IT Group, talks with Mandy Stam from Radisson Hotel Group and key technology partners, to learn more about how Radisson Hotel Groups optimizes M&E RFP Response Time, Conversion Rate and Revenue Generation with the use of AI. They share expertise and insights regarding

• • M&E Demand trends.
• • Buyers’ behavior.
• • Suppliers’ challenges.
• • How suppliers are using AI to better serve buyers.
• • RPA and AI trials and errors.
• • Outcome expected.
• • Challenges faced & Lesson learned.
• • Keys to success: flexibility, partnership, innovation, etc.
• • Results achieved

Names:

• • Verónica González, a member of the M&E Committee, global head of Hospitality Distribution Account Management at Amadeus IT Group.
• • Mandy Stam, Senior Director Business Solutions, Radisson Hotel Group.
• • Felix Undeutsch, Co-Founder Hivr.ai.
• • Tony Marcelli, Director of Product Management at Cvent.
• • Gonzalo Fortuny, Partner at EY

Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License