19: How Cross-Cultural Sensitivity Leads to a Better Healthcare Experience w/ Lisa DeRoche


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Mar 06 2018 19 mins  

We’re all just asking for a little respect.

We all have different backgrounds, cultures, income-levels, and experiences. Our co-workers, bosses, and customers all have different ways of seeing the world than we do.

Those differences can divide us and make it harder to work together, or they can be a reminder to treat each other with the same respect we want to receive.

That’s why cross-cultural sensitivity in the workplace is and always will be important.

In this episode, Lisa DeRoche, VP of Human Resources at Brightpoint Health, discusses how promoting cross-cultural sensitivity and respect for both patients and peers leads to a better healthcare experience for everyone.