Jan 27 2025 7 mins
What do mirrors, hand sanitizer, and a grumpy bunch of elevator riders have in common? They're the stars of this mind-bending episode about solving the RIGHT problems! Join us for a wild ride as we unpack how one building's "slow elevator" crisis led to a brilliant plot twist. Spoiler alert: Sometimes the solution has nothing to do with what people are complaining about! Ready to level up your problem-solving game? Going up!