Ep 48: Responsible Development of Custom AI Agents and Workflows to Empower Small Businesses with Avi Hacker


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Jan 07 2025 43 mins  

Bob Pulver sits down with Avi Hacker, Generative AI expert and Founder of The AI Consultant Network. Avi is an innovative entrepreneur blending his background in finance, law, and AI to help small and medium-sized businesses harness the transformative power of AI. Avi shares his journey from accounting and law to founding an AI consulting company focused on enabling businesses to automate processes, enhance efficiency, and integrate AI responsibly. The conversation explores key concepts like AI governance, human-in-the-loop systems, and leveraging AI for real estate, legal, and operational workflows. Avi also provides practical advice for overcoming AI adoption challenges and scaling its use for maximum impact.

Keywords

AI, automation, responsible AI, AI governance, human-in-the-loop, efficiency, small business AI, AI consulting, workflow automation, legal tech, real estate technology, CRM integration, data-driven decisions, ethical AI use, AI in startups, solopreneurship, custom GPTs, AI assistants, AI adoption.

Key Takeaways



  • Avi's Journey: Transitioned from finance and law to AI consulting, focusing on small and medium-sized businesses.


  • Human-in-the-Loop Approach: Critical for ensuring automation is accurate, ethical, and effective.


  • AI in Real Estate: Significant potential exists for automating document-heavy tasks, such as contract review and title searches.


  • Custom AI Tools: Avi builds custom GPTs as personal assistants to streamline workflows and save time.


  • AI Governance: Emphasizes the importance of certifications like SOC 2 and ISO for data security and trust in AI tools.


  • Starting Small: Avi recommends introducing AI incrementally to get businesses comfortable with the technology.


  • Empowering Users: Avi educates clients to independently manage and adapt AI tools, ensuring long-term success.


Notable Quotes


  • "Everyone should have a custom GPT—it's like having a second brain."

  • "Automation isn't about replacing jobs; it's about amplifying human capability."

  • "Small businesses often struggle to leverage AI responsibly, but with the right tools, they can operate ten times faster, better, and cheaper."

  • "AI governance starts with trust—if you lose trust, you've lost everything."

  • "Even with AI, the human element remains critical for oversight and ethical decision-making."


Chapters

00:00 - Introduction to Avi Hacker

01:30 - Avi's Background: From Law to AI

03:12 - Founding an AI Consulting Company

06:41 - AI Governance and Responsible Use

08:47 - Applying AI in Real Estate

11:47 - Workflow Automation and Custom GPTs

14:32 - Educating Clients on AI Integration

17:46 - AI for Document Review and Summarization

20:10 - Challenges of AI Context Windows

24:12 - Importance of Human-in-the-Loop Systems

25:43 - Future of AI: Autonomous AI Managers

36:57 - How to Connect with Avi Hacker

37:11 - Final Advice for AI Beginners


Avi Hacker: https://www.linkedin.com/in/avi-hacker

The AI Consulting Network: https://theaiconsultingnetwork.com/

The AI Daily Brief: https://avihacker.substack.com/


For advisory work and marketing inquiries:

Bob Pulver: https://linkedin.com/in/bobpulver

Elevate Your AIQ: https://elevateyouraiq.com


Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.