1051: What Would Lu Do?: How to Handle Unrealistic Client Expectations Like a Pro


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Jan 06 2025 34 mins   4

Today With LuAnn Nigara:

Today on A Well-Designed Business, we’re tackling a scenario every designer knows all too well: when a client’s expectations go completely off the rails.

What do you do when the budget doesn’t match the vision, the scope keeps growing, and they want you to manage tasks that were never part of the plan? Whether you’re trying to salvage the project or you know it’s time to walk away, this episode will give you the tools to do it like a pro.

You’ll learn:

✅ What NOT to do when it’s time to say no.

✅ How to end the relationship with clarity, respect, and professionalism.

✅ Real-world strategies for handling clients who push beyond scope.

If you’ve ever felt stuck in this kind of situation, this episode is a must-listen. Tune in now to learn how saying no can protect your time, energy, and reputation—and how it’s the key to building a well-designed business.

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