Jan 31 2021 44 mins
New Year, New You, New Normal: ICONIC Predictions for What's Next
Episode #11
Faced with the pandemic, companies did things that seemed impossible, overnight. And some industries, like ecommerce, experienced growth in 9 months that wasn’t predicted for years. 2021 begins a new year, new you, new normal and with the New Year ahead, Calvin and John remain dedicated to helping businesses and leaders be ICONIC! This episode has only one goal... provide an ICONIC list of predictions for 2021 that will give your business an edge above the competition and help you prepare for what’s next.
- 0:01:35 - Calvin's 2021 Resolutions
- 0:03:51 - John's 2021 Resolutions
- 0:05:48 - Employees over profits
- 0:18:03 - Employees are going to expect more focus on diversity, equity and inclusion
- 0:20:25 - The race to automate and digitize everything will intensify
- 0:30:52 - Customers will continue to demand exceptional experiences
- 0:41:03 - ICONIC Points
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